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Marketplace Prep / FBM & DTC

Ecommerce Fulfillment in Chicago for FBM and DTC Orders

Your inventory sits on our shelves in Niles, IL. Orders come in from your store or marketplace, and we pick, pack and hand them to the carrier. Inserts, branded boxes and heavy items handled too.

  • 1,000+parcels processed per day
  • 24-hourFBA prep on qualifying orders
  • Mon-SatUPS, USPS, FedEx & GOFO pickups
  • Up to $5Minsurance coverage (terms apply)

Ecommerce fulfillment in Chicago, minus the packing table in your living room

It starts small. Ten orders a day, a roll of tape, a stack of mailers by the couch. Then it's 60 orders a day and you're printing labels at midnight. That's usually when sellers start looking for ecommerce fulfillment in Chicago, and it's the job this service does.

Treasure World Prep Center keeps your inventory at our warehouse at 5673 W Howard St in Niles, Illinois. When an order comes in, we pick the item, pack it the way you've told us to, put the shipping label on and hand it to the carrier. You keep selling. We keep the boxes moving.

This page covers merchant-fulfilled (FBM) orders and direct-to-consumer (DTC) orders from your own store, across whatever channels you sell on. If you want the platform-specific details for Amazon, Shopify, TikTok Shop and the rest, those live on separate pages we'll point you to below.

What FBM and DTC fulfillment covers

The core is simple: pick, pack, ship. The details are where it gets useful.

Order picking and packing

Each order gets picked from your stock, checked, packed and labeled. Pricing is per order with tiers by monthly volume, plus $0.50 for each additional item in the same order. Products that already ship in their own box and just need a label? Pre-packaged item picks are $1.25 an order.

Inserts, gift notes and branded packaging

Thank-you cards, coupons, a little note about your brand. You supply the insert, we drop it in for $0.20 an order. Printed gift notes or packing slips are $0.30. And if you've got custom branded boxes or mailers, we handle them at $0.50 an order plus materials. That first unboxing matters more for a DTC brand than most people think.

Heavy and awkward items

Orders between 21 and 30 lb add $2.00. 31 to 50 lb adds $4.00. Over 50 lb gets a custom quote. (Cast iron, gym equipment, big bags of anything. You know who you are.)

International orders

Basic commercial invoice or export document support is $3.00 an order. Customs, duties and the destination country's rules stay with the seller and the carrier, so we'll tell you upfront what we can and can't do for a given shipment.

FBM & DTC Fulfillment work at the Treasure World Prep Center warehouse in Niles, IL
Inside the Niles, IL warehouse

How direct order fulfillment works here

Once you're set up, the daily rhythm is pretty boring (in a good way).

  1. 01

    Tell us your order profile

    Products, channels, average orders a month, units per order, packaging preferences and any inserts. This sets your tier and your packing rules.

  2. 02

    Settle the order handoff

    How orders and shipping labels get to the team is confirmed during onboarding, along with packaging, cutoff expectations and how exceptions get handled.

  3. 03

    Send inventory in

    Cartons or pallets arrive, get received and counted, and go on the shelf ready to pick.

  4. 04

    Orders go out

    We pick, pack, label and stage orders for the carrier pickup. Scheduled pickups run Monday through Saturday for GOFO, UPS, USPS and FedEx.

As with every service, onboarding verification comes first: legal company name, business address, EIN or registration, an authorized U.S.-based signer and a valid photo ID. And shipping labels must be legally purchased and valid. Reused or counterfeit labels aren't accepted, ever.

A note on software, because people ask. How orders reach the team is confirmed during onboarding. If your plan depends on a specific connection or tool, ask the team directly during the quote and you'll get a straight answer.

FBM fulfillment for marketplace sellers

Merchant-fulfilled means the marketplace takes the order, but you ship it. Lots of reasons to do that. Oversized items that cost too much to store in a marketplace warehouse. Slow movers. Backup stock for when FBA runs dry. Or products you just want more control over.

Our FBM services treat those orders the same as any other: picked from your stock, packed to your rules, labeled and shipped. For Amazon specifically, the Amazon seller fulfillment page goes into the details. And if the inventory is headed into Amazon's own warehouses instead, that's Amazon FBA prep, a different job entirely.

Walmart works the same way. Seller-fulfilled Walmart orders are covered on our Walmart fulfillment page, and eBay sellers can read the eBay fulfillment page.

DTC fulfillment for your own store

Direct-to-consumer is where the packaging gets more personal. A branded box, a tissue wrap you specified, a card with a discount code for the next order. All doable.

Store-specific notes are on the Shopify fulfillment page, and creator-driven sellers should check out TikTok Shop fulfillment, since a single viral video can triple orders overnight. Handmade and small-batch sellers have their own page for Etsy fulfillment. The full channel list is under fulfillment and dispatch.

Selling on several channels at once? That's honestly where a single warehouse helps most. One pool of inventory, one team, orders from everywhere going out the same way.

Who hands their orders to us

Small brands that just crossed the "this is a real business now" line. They've got a few dozen SKUs, a few hundred orders a month and no room left in the apartment. The lowest tier starts at 1-250 orders a month for exactly that reason.

Marketplace sellers running a hybrid setup. FBA for the fast stuff, merchant-fulfilled for everything else. They want one warehouse that can do both without shipping inventory back and forth.

Subscription and gift brands, where the box itself is part of the product. Inserts, tissue, a printed note. Fussy work, in a good way.

Heavier product lines (fitness gear, home goods, tools) that get expensive in a marketplace warehouse but ship fine from a 3PL shelf.

And seasonal sellers who do half their year in eight weeks. Having a warehouse that already handles approximately 1,000+ parcels a day means a December spike doesn't break the operation.

Packing rules we'll ask you about

Every account gets a short set of packing rules. Writing them once saves a lot of back and forth later. Expect questions like these during setup:

  • Mailer or box? And for which products? A t-shirt and a ceramic mug shouldn't ship the same way.
  • How much void fill, and what kind? Some brands want paper only, no plastic.
  • Which insert goes in which order? Every order, first orders only, or orders over a certain value.
  • What happens when an item is out of stock? Hold the order, ship partial, or flag it to you.

None of it is complicated. It just needs to be decided before order one, not order 300.

Same-day shipping and the cutoff question

Same-day fulfillment is available for qualifying orders. What qualifies depends on your order profile (how many items per order, how complex the packing is, how many orders land at once) and the daily capacity, which gets confirmed when we set up your account.

Orders that come in after the cutoff can still go same day as a rush, +$1.00 an order, but only if capacity allows. We won't promise it when the floor's already slammed. Weekend or holiday special processing is +$1.50 an order, where it's offered.

And if an address needs fixing or a label has to be redone after an order's already been processed, that's $2.00 an order. Double-checking addresses before they come to us is the cheapest fix there is.

Ecommerce 3PL services built on real volume

Here's what's true about the operation, nothing more.

  • Volume. The warehouse processes approximately 1,000+ parcels a day, so a busy Monday isn't new territory.
  • Pickups. Scheduled carrier pickups Monday through Saturday for GOFO, UPS, USPS and FedEx.
  • Insurance. Up to $5 million in insurance coverage for qualifying warehouse operations, subject to policy terms, limits and exclusions. It isn't automatic, so confirm coverage before you ship.
  • Reachable people. Phone, email or WhatsApp, Monday through Saturday, 10 AM to 4 PM Central.

One practical policy to know: if a balance goes unpaid, orders don't ship the following week, and there's a 5% late fee after a full week unpaid. It's in the terms. Nobody likes that conversation, so we'd rather mention it now.

Serving Chicago-area brands and sellers everywhere

We're in Niles, at the northwest edge of Chicago. Local brands can drop off inventory instead of freighting it across town, and swing by if something needs a look. Sellers outside Illinois just ship in.

More on the local side: Chicago 3PL services and 3PL Niles IL. If you're comparing options for ecommerce fulfillment in Chicago, those pages explain what working with a nearby warehouse looks like day to day.

Services that often run alongside fulfillment

FBM and DTC fulfillment is part of our marketplace prep group. Sellers often add kitting and bundling for multipacks and gift sets that ship as one order, inspection and QC for new stock before it goes on the shelf, and returns processing for whatever customers send back. Storage for the inventory itself is covered under warehouse storage.

Fulfillment pricing by monthly order volume

1-250 orders/month
$2.75 first item/order
251-500 orders/month
$2.35 first item/order
501-1,000 orders/month
$2.10 first item/order
1,001-5,000 orders/month
$1.85-$2.00 first item/order
Additional item / pick
$0.50/item
Pre-packaged item pick
$1.25/order
Custom branded packaging
$0.50 handling + materials

The 1,001-5,000 tier is custom, based on your SKUs and order profile. Every rate is posted on the pricing page, and you can request a quote with your monthly order numbers to see where you land. Platform names on this page describe workflows we support, not partnerships or endorsements.

FAQ

FBM & DTC Fulfillment questions sellers ask

Start a conversation

Hand off the packing table

Share your monthly orders, channels and packaging needs. We'll confirm your tier and send a fulfillment quote.